STORE POLICY
CUSTOMER CARE
We are dedicated to providing exceptional customer service and ensuring your shopping experience with us is smooth and enjoyable. For any inquiries, assistance, or feedback, our Customer Care team is here to help.
You can reach us via email at care@moonn.in or call us at 9516087104. Our working hours are Monday to Saturday, from 9:00 AM to 6:00 PM, excluding public holidays. Whether you need assistance with your order, have questions about our products or their care instructions, require support for returns and exchanges, or wish to share feedback and suggestions, we are here to address your concerns. We strive to respond promptly and aim to resolve all queries within 24 hours. Your satisfaction is our priority!
TERMS & CONDITIONS
By accessing and using our website, you agree to comply with these terms and conditions. We strive to provide accurate product descriptions and images, though slight variations in color or size may occur. All prices are inclusive of applicable taxes, and payments can be made through Debit/Credit Card and UPI.
For returns and refunds, please review our return and refund policy Refund policy. Refunds will be processed to the original payment method. All content on this website, including images, text, and design, is our intellectual property, and unauthorized use is prohibited.
We are not liable for damages arising from improper use of our products or website downtime. These terms are governed by the laws of The Constitution of India. For further inquiries, please contact us at care@moonn.in
PAYMENT METHODS
Credit / Debit Cards
UPI
RazorPay